SSI Simulation
Call to action
SSI employs a reflexive technique to understanding how work is done. It is the sociology of knowledge that refers to the circular relationship between cause and effect within complex socio-technical systems.
This type of simulation acts as a quality improvement tool, combining traditional uses of simulation with a systems and safety improvement methodology. Identifying the systemic causes to develop innovative solutions to tackle the wicked problems in healthcare.
By using a reflexive approach, front-line staff are engaged through sensemaking and co-design processes to develop a shared understanding of how work is actually done. Essential to reflexive simulation is the capturing of real situations, events and patient experiences.
Incorporating systems thinking, human factors, resilience engineering, video-reflexive-ethnography, facilitation and simulation – reflexive simulation complements traditional quality improvement programs with contemporary science.
Learning goal
This course has been designed to equip you with the skills and knowledge required to use reflexive simulation within an improvement cycle designed to improve the quality of patient care.
Learning roadmap
On completion of this course the learner will
- Have explored a range of simulation methods used in systems and safety improvement
- Gain an understanding of sensemaking exercises
- Become familiar with various facilitation techniques
- Have examined co-design principles
- Have a knowledge of confederates
- Understand video reflexive ethnography
- Understand the role fidelity plays in creating immersion
