Facilitation and Communication Techniques

Video transcript

Learning objective

The aim of this module is to discuss facilitation and communication techniques used within the healthcare simulation setting.

Learning outcomes

By the end of this module the learner should be able to:

  • Identify the key components of effective facilitation skills,
  • Identify the importance of non-verbal communication,
  • Describe differing questioning techniques, and
  • Understand a variety of strategies in dealing with difficult participants.