Repair order

Written by Richard on . Posted in Development, Simulation Provider

Faulty equipment

If a fault is found when performing a Quick Check or an Inspection and Preventative Maintenance (IPM) check on any equipment / manikin, it is important to log a repair order.

Depending upon the fault, CSDS will send a replacement part or organise a complete replacement and the return of the equipment to CSDS for repair.

 

How to log a repair order?

  • Go to www.csds.qld.edu.au
  • Log into your CSDS account
  • Click on Equipment
  • Find the Repair and Maintenance section and click on New Request
  • Confirm that the contact details are correct
  • Select correct Pocket Centre the equipment for repair is allocated
  • Click on Add Equipment and enter the Asset Number or search for the item needing repair
  • Confirm the equipment number by checking the box next to asset number
  • If more the one piece of equipment requires repairs, search or add the asset number. Otherwise, click Done
  • Review your request and Create Request
  • Find and click on Specify Reason for Repair
  • Mark if repair is urgent
  • Add a detailed description of the fault and click on the tick to confirm information
  • If possible, upload a photo to help describe the fault. Click on Upload Photo box to drop Photo file into box
  • At this point, you can add another repair of click Submit to have the repair order processed