Workshop Facilitation Pathway
Welcome to Workshop Facilitation Pathway
The Workshop Facilitation Pathway consists of a suite of online courses, and is designed for clinicians and practitioners to develop the essential skills needed to facilitate group discussions and workshops. This suite of online courses aims to provide knowledge of innovative design thinking tools and facilitation techniques, including use of the ‘Innovation Hub’ at the Clinical Skills Development Service (CSDS). Furthermore the development of these online courses is informed by evidence based standards as well as feedback from experienced Metro North trainers.
Post completion of all three modules, you will be able to get a certificate of completion, which will allow you to progress to the next stage of the training, consisting of a face to face workshop. To complete the course, you will need to click on the ‘completion’ module.
Module 1 - Facilitation
Module 1 addresses the basic abilities and skills required to enable and lead workshops and group discussions. In particular, this module overviews the concept of ‘Psychological Safety’, frames and biases and their impact on running workshops, communication techniques and managing group dynamics.
Module 2 – Design Thinking in CSDS
Module 2 presents a ‘deep- dive’ into the specifics of Design Thinking (DT) and its associated tools. The iterative nature of the design thinking process and its applicability to problem -solving is highlighted. This module also spotlights the concept of Human Centred Design (HCD) as it is applicable at CSDS.
Module 3 – Orientation to the Hub
Module 3 introduces technologies available to aid the effectiveness of workshop facilitation at the ‘Hub’, at CSDS. Hardware and software elements are covered inclusive of operating instructions.
Completion
Go to the 'completion declaration' page to mark the course as complete, and to acquire your certificate of completion.